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ATTAIN SYSTEMS
ATTAIN SYSTEMS
became fully operational in 2001, is a Division of ATTAIN VENTURES LIMITED, a general purpose high-technology systems supply
and services company that was incorporated in 1991. ATTAIN SYSTEMS is founded
by Mrs. Lizzy Charles-Akhabue who had for many years worked variously as the Director of Server Products and Head of Sales
in leading full-service (hardware, software and communication) I.T. company, before joining and international Enterprise Resource
Planning (ERP) software company as the overall head in the West African sub-region.
Specialty Solutions
ATTAIN SYSTEMS is a professional Information Technology
(I.T.) organisation, with specialty in Digital Document Repository/Managements Solutions, in addition to enterprise System
Integration, provision of Computer Hardware, Software, Networking (Local and Wide Area Network), and allied products from
world-acclaimed manufacturers in the I.T. industry.
Using best-of-breed products we offer systems and services for the Integration of heterogenous computing
infrastructure; Network topology design and structured cabling; Customisation of standard application systems; Local and Wide
Area Network systems configuration and installation; Imaging/Document Management Solutions including Digital Document Repository;
Access Control Systems deployment, Computer Site Preparation, System Strategy Consulting; as well as generic and specific
user/super-user Training on installed systems.
Company Structure
Attain Systems is structured into three main divisions to address different aspects
of our business i.e. Technical Operations, Marketing Operations as well as General Managerment/Administrative Operations. Our employees are well trained, highly motivated and professional-minded people. They are largely experienced Computer Systems professionals, as well as business
development and administrative professionals.
Our Office
From our office at Suite 3b Dalian Plaza, 43 Oritshe Street, Ikeja, Lagos, Nigeria, we are
able to offer adequate and prompt services to our customers, who are mostly in Lagos, with a few in Abuja. We have plans to open new offices in Abuja and Port Harcourt in the near future, as our client base in
these cities increase.
Innovative Product Offerings
ATTAIN SYSTEMS offer products and solutions from world leaders in the Information
and allied Technology industry, providing customers with the best-of-breed systems to address their I.T. challenges in addition
to automating and enhancing their operations; giving clients, the required competitive edge to excel in their business sector. Products from DISUSA, INTUIT, MICROSOFT, ZINOX, HP/COMPAQ, FUJITSU, APC, CITRIX, CISCO,
3COM, AVAYA, etc. are used in providing comprehensive I.T. solutions to clients.
Other
Systems/Solutions
Apart from Digital Document Repository/Management Solutions, ATTAIN SYSTEMS is
also known for desk-top and mobile computing systems. We are also involved in
enterprise-class and mid-range server installations; network topology design and structured cabling in addition to specialized
enterprise solutions for different aspects of business automation, encompassing heterogenous
systems integration, customization of standard application systems for varied operations in organizations culminating in the
provision of best-of-breed technology systems for total solutions in the Information, Communication and Technology arena.
User Organisations
Attain Systems Information, Technology and Communication solutions are useful
in key organizations, ranging from commercial, governmental, educational, financial, utilities, oil/gas industries, etc. Establishments - small or large; private or public; old or new are catered for with
our range of I.C.T. products, as there is a solution to meet their needs and
budgets in computerisation.
Our Focus
That organisational processes will be facilitated through the application of
appropriate Information Technology Solutions , etc.; to provide them with a complete range of systems and services. Our solutions
encompass Digital Document Solutions; System Integration; Computer Hardware;
Networking (LAN and WAN) devices; Systems installation; comprehensive support; installation management; turn-key project implementation;
consulting on system migration and strategy, super-user trainings on specific systems, sundry training programmes, etc.
OUR PRODUCTS AND SUPPLIERS
Some of the products we offer include:
· ZINOX COMPUTERS: World-class
systems that run on the latest Intel processors. They are among the very few
systems in the world that are certified both by INTEL and MICROSOFT. The systems
range from lap-tops, desk-tops to server class computers, all equipped with rugged power supply systems to withstand the spurious
nature of electricity supply in a developing country such as Nigeria. The uniqueness of these world-class Zinox systems is
enhanced by the integral Naira-sign key on the international keyboard. This key,
enables users to write the Naira sign with ease in all correspondence. Furthermore,
all Zinox computer systems and UPS are backed by manufacturers warranty and after sales support, in addition to prompt delivery
of orders, since the manufacturing plant is in Nigeria.
· DOCUMENT IMAGING SOLUTIONS
The Document Imaging Solution from DIS Inc. USA, provides simplicity
and adaptability in electronic document imaging. Leveraging the partnership with
Adobe, DIS, has created an imaging software platform that is able to turn every document into the time-tested PDF file format. The simplicity of DIS solution ensures that entry-level personnel can be in full production
(running the scanning station, labeling documents and indexing files) within a short time.
The indexing and retrieval software is self-extracting, allowing easy index creation and maintenance. DIS solution/Adobe
places high premium on security, such that organizations can put password security at document level which allows one to e-mail
documents between people or locations without the fear of an unauthorized person viewing the document. Investment Protection
is assured on this solution as the PDF format was designed by Adobe for the U.S. Department of Defence and PDF is the document
format of choice for the U.S. government. For this reason, software companies
are committed to maintain backward compatibility to the PDF format. A major endorsement
of the PDF file format came in 2000 when the U.S. Federal Court System under its Case Management/Electronic Case Files (CM/ECF)
project decided to adopt the PDF file format for archiving its legacy files. as
the reader (Acrobat) is a freeware, therefore all systems both within the intranet and extranet can download the reader
FREE. Furthermore, all software vendors are
obliged to make their new systems backward compatible with PDF, ensuring investment protection.
· HP/COMPAQ SYSTEMS:
The merged HP/Compaq Corporation, is the world's largest computer manufacturer, offering systems from the lap/desk-top
personal computers through mid-range and enterprise-class RISC/CISC servers, as well as the Parallel Non-stop systems. HP/COMPAQ is not only the largest global supplier of personal computers and
servers, but also the world leader in the printing sub-sector. We are therefore
able to provide the whole gamut of HP/COMPAQ systems and imaging devices to meet the need and budget of every customer.
· TRACK-IT! HELP DESK SOLUTION
Professionalizing
the functions of the I.T. department is achieved by the Award-Winning Track-It! Help Desk/Asset Management Solution from Intuit
the world-leader in the sector which we represent in Nigeria. Track-It! with its standard modules; is the solution relied
upon by any I.C.T. department that wants to move away from being just a Cost
Centre, to the department that delivers leading-class support to both the internal and external customers. Since customer service remains the most important source of competitive advantage in todays business environment,
tools to deliver the best solutions, generate tangible return on investment in the shortest possible time. By deploying Track-It!, your I.C.T. department will be transformed from a reactive one, to a proactive
one.
An
integral part of Track-It! is the inventory/audit module that facilitates the proactive and aggressive tracking of I.T. assets. Most organizations have no reliable way of tracking their assets; measuring the value
of their I.T. investments, or even justifying further investments in I.T. where this aspect of the I.C.T. operation is not
automated. Track-It! is the answer. Some
of the assets you can track include Servers, Desktops, Laptops, PDA, Software Licences, Printers, Monitors, Photocopiers,
Scanners, etc.
·
APC: Reliable Uninterruptible
Power Supply (UPS) systems from APC, are marketed by us. These UPS systems are
used by most of our computer installations, to provide clear uninterruptible power supply to computer systems.
·
3COM - A world
leader in the provision of hubs and general networking products. It is also number
one in LAN and other internetworking products.
·
BRAND-REX - The best network cables
in the world are Brand-Rex cables and are the only cables with over 20-years warranty.
·
CITRIX - Reducing I.T. cost, speeding application deployment, and offering
ubiquitous access to applications are all critical success factors for major enterprises.
These tough requirements are addressed by CITRIX. Limited network
bandwidth? CITRIX to the rescue. It
is the best tool for optimizing network bandwidth from one location to another; ensuring seamless application access over
LAN, WAN, Internet, dial-up or wireless connections. CITRIX is the most logical
solution where speedy application deployment is necessary within an enterprise. Irrespective of platform, access to applications
in a heterogenous computing environment is transparent using CITRIX.
CUSTOMER SATISFACTION AND OTHER SERVICES
· Customer Satisfaction is
ensured through cultivating and maintaining a customer friendly disposition and tailoring our products and services to suit
each customer's peculiar business requirements, as well as providing prompt response to service calls.
· Training: We offer specific super-user training,
as well as other system user training courses on the operations of all systems supplied and installed by us. We also offer generic System Administration and Trouble-shooting courses for first-line support personnel,
in addition to programming courses to the right category of persons; designed to properly equip them adequately on using the
systems installed by us. At ATTAIN, we are reputed for the high-standard and
quality training that we give to our customers/system users.
· Maintenance Services: Proper maintenance of computer systems
and related equipment is the backbone of any computer company, particularly in an environment like Nigeria. The difference in computer performance in Nigeria is in the company offering back-up support to it. In this respect, we can count on the presence of COMPAQ and ZINOX in Nigeria. Investments in COMPAQ and ZINOX systems are well-protected as the companies are committed
to providing excellent warranty and repair/replacement services.
· Preventive Maintenance Program (PMP) This is performed on regular monthly or quarterly basis during which all systems units, modules,
devices, etc. are checked and serviced as the case may be for continuous uninterrupted operations.
· Corrective Service Program (CSP) - CSP is performed on call-basis at any time there is a breakdown
affecting the installations; either of a unit, a device or module, arising from any cause including but not limited to power
failure, accident, improper operation, software crashes and hang-ups. Support
center will respond and carry out the service within stipulated times that range from two (6) hours to twenty-four (24) hours
from receipt of fault calls.
· Turnkey Project - We carry out turnkey projects in Digital Document Repository, Hardware Computer
and Data Communications area, including consultancy, designing, configuring, sourcing, supplying, installation and commissioning
of systems to clients requirements and after sales support and maintenance of such installations.
· Facilities Management - We manage, at the instance of our customers, their computer installations when
they do not have adequate and sufficiently trained people to do the job. In this
case, we usually second some of our specialist(s) to the customer's site to work with and train customers personnel on site,
until they are able to take over the complete operations of the computer installations.
· Site Preparation - We
carry out computer site preparation for clients who are desirous of having a modular computer suite. This involves inspection
of facilities; preparation of detailed drawings of the Computer Centre; approval of site plans and drawings before the work
commences. This service encompasses systems layout, electrical wiring and earthing;
UPS capacity determination and installation; installation of air-conditioners, fire-fighting systems, raised floor, suspended
ceilings, trunking, power supply and access control security systems.
With the above array of state-of-the-art products and others
in the pipeline, from renowned manufacturers, ATTAIN SYSTEMS is fast becoming a key player in the Nigerian I.T. industry.
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